{"id":2119,"date":"2020-04-08T14:25:03","date_gmt":"2020-04-08T18:25:03","guid":{"rendered":"https:\/\/healthhubsolutions.ca\/?p=2119"},"modified":"2025-03-10T15:05:17","modified_gmt":"2025-03-10T19:05:17","slug":"a-systematic-review-of-evidence-on-the-links-between-patient-experience-and-clinical-safety-and-effectiveness","status":"publish","type":"post","link":"https:\/\/healthhubsolutions.ca\/fr\/a-systematic-review-of-evidence-on-the-links-between-patient-experience-and-clinical-safety-and-effectiveness\/","title":{"rendered":"A systematic review of evidence on the links between patient experience and clinical safety and effectiveness"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"2119\" class=\"elementor elementor-2119\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-5fffe29 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"5fffe29\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[{&quot;_id&quot;:&quot;ba053a7&quot;,&quot;jet_parallax_layout_image&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;jet_parallax_layout_image_tablet&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;jet_parallax_layout_image_mobile&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;jet_parallax_layout_speed&quot;:{&quot;unit&quot;:&quot;%&quot;,&quot;size&quot;:50,&quot;sizes&quot;:[]},&quot;jet_parallax_layout_type&quot;:&quot;scroll&quot;,&quot;jet_parallax_layout_direction&quot;:&quot;1&quot;,&quot;jet_parallax_layout_fx_direction&quot;:null,&quot;jet_parallax_layout_z_index&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_x&quot;:50,&quot;jet_parallax_layout_bg_x_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_x_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_y&quot;:50,&quot;jet_parallax_layout_bg_y_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_y_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_size&quot;:&quot;auto&quot;,&quot;jet_parallax_layout_bg_size_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_size_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_animation_prop&quot;:&quot;transform&quot;,&quot;jet_parallax_layout_on&quot;:[&quot;desktop&quot;,&quot;tablet&quot;]}]}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-54d2604\" data-id=\"54d2604\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-30d8d15b elementor-widget elementor-widget-image\" data-id=\"30d8d15b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"107\" height=\"107\" src=\"https:\/\/healthhubsolutions.ca\/wp-content\/uploads\/2020\/04\/Avatar-1.png\" class=\"attachment-full size-full wp-image-2092\" alt=\"calendar icon\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-81765aa\" data-id=\"81765aa\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-fe79b95 elementor-align-left elementor-widget elementor-widget-raven-breadcrumbs\" data-id=\"fe79b95\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"raven-breadcrumbs.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"raven-breadcrumbs raven-breadcrumbs-yoast\"><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-19ac96b5 elementor-widget elementor-widget-heading\" data-id=\"19ac96b5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">A systematic review of evidence on the links between patient experience and clinical safety and effectiveness<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-41ce5c1f elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"41ce5c1f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-774e821a elementor-widget elementor-widget-text-editor\" data-id=\"774e821a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<span>Cathal Doyle<\/span>, <span>Derek Bell<\/span>, <span>Laura Lennox<\/span>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-18b20565 elementor-widget elementor-widget-text-editor\" data-id=\"18b20565\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>BMJ Journals<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-265fabef elementor-widget elementor-widget-text-editor\" data-id=\"265fabef\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Objective:\u00a0To explore evidence on the links between patient experience and clinical safety and effectiveness outcomes. Design:\u00a0Systematic review. Setting:\u00a0A wide range of settings within primary and secondary care including hospitals and primary care centres. Participants:\u00a0A wide range of demographic groups and age groups. Primary and secondary outcome measures:\u00a0A broad range of patient safety and clinical effectiveness outcomes including mortality, physical symptoms, length of stay and adherence to treatment. Results:\u00a0This study, summarising evidence from 55 studies, indicates consistent positive associations between patient experience, patient safety and clinical effectiveness for a wide range of disease areas, settings, outcome measures and study designs. It demonstrates positive associations between patient experience and self-rated and objectively measured health outcomes; adherence to recommended clinical practice and medication; preventive care (such as health-promoting behaviour, use of screening services and immunisation); and resource use (such as hospitalisation, length of stay and primary-care visits). There is some evidence of positive associations between patient experience and measures of the technical quality of care and adverse events. Overall, it was more common to find positive associations between patient experience and patient safety and clinical effectiveness than no associations. Conclusions\u00a0The data presented display that patient experience is positively associated with clinical effectiveness and patient safety, and support the case for the inclusion of patient experience as one of the central pillars of quality in healthcare. It supports the argument that the three dimensions of quality should be looked at as a group and not in isolation. Clinicians should resist sidelining patient experience as too subjective or mood-oriented, divorced from the \u2018real\u2019 clinical work of measuring safety and effectiveness.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"jet-popup-target elementor-element elementor-element-3093e2d5 elementor-mobile-align-center elementor-widget elementor-widget-raven-button\" data-jet-popup=\"{&quot;attached-popup&quot;:&quot;jet-popup-1887&quot;,&quot;trigger-type&quot;:&quot;none&quot;,&quot;trigger-custom-selector&quot;:&quot;&quot;,&quot;loop-dynamic-popup&quot;:false}\" data-id=\"3093e2d5\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;turn_to_popup_action_button&quot;:&quot;no&quot;}\" data-widget_type=\"raven-button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"raven-widget-wrapper\">\n\t\t\t<a class=\"raven-button raven-button-widget-normal-effect-none  raven-button-text-align-center raven-button-link elementor-animation-grow\" href=\"https:\/\/bmjopen.bmj.com\/content\/3\/1\/e001570\" target=\"_blank\">\t\t\t\t<div class=\"raven-button-overlay\" ><\/div>\n\t\t\t\t<span class=\"raven-button-content\">\n\t\t\t\t\t\n\t\t\t\t\t<div class=\"button-text-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"raven-button-texts-wrapper\">\n\t\t\t\t\t\t\t<div class=\"button-text\">\n\t\t\t\t\t\t\t\t<span class=\"raven-button-text\">\n\t\t\t\t\t\t\t\t\tGO NOW\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t<\/a>\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2d43bb09 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"2d43bb09\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[{&quot;_id&quot;:&quot;b577c98&quot;,&quot;jet_parallax_layout_image&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;jet_parallax_layout_image_tablet&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;jet_parallax_layout_image_mobile&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;jet_parallax_layout_speed&quot;:{&quot;unit&quot;:&quot;%&quot;,&quot;size&quot;:50,&quot;sizes&quot;:[]},&quot;jet_parallax_layout_type&quot;:&quot;scroll&quot;,&quot;jet_parallax_layout_direction&quot;:&quot;1&quot;,&quot;jet_parallax_layout_fx_direction&quot;:null,&quot;jet_parallax_layout_z_index&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_x&quot;:50,&quot;jet_parallax_layout_bg_x_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_x_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_y&quot;:50,&quot;jet_parallax_layout_bg_y_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_y_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_size&quot;:&quot;auto&quot;,&quot;jet_parallax_layout_bg_size_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_size_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_animation_prop&quot;:&quot;transform&quot;,&quot;jet_parallax_layout_on&quot;:[&quot;desktop&quot;,&quot;tablet&quot;]}]}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-4c3153b9\" data-id=\"4c3153b9\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-46893efc elementor-widget elementor-widget-spacer\" data-id=\"46893efc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-69a7e311 elementor-section-height-min-height elementor-section-boxed elementor-section-height-default elementor-section-items-middle\" data-id=\"69a7e311\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;jet_parallax_layout_list&quot;:[{&quot;_id&quot;:&quot;45924ce&quot;,&quot;jet_parallax_layout_image&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;jet_parallax_layout_image_tablet&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;jet_parallax_layout_image_mobile&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;jet_parallax_layout_speed&quot;:{&quot;unit&quot;:&quot;%&quot;,&quot;size&quot;:50,&quot;sizes&quot;:[]},&quot;jet_parallax_layout_type&quot;:&quot;scroll&quot;,&quot;jet_parallax_layout_direction&quot;:&quot;1&quot;,&quot;jet_parallax_layout_fx_direction&quot;:null,&quot;jet_parallax_layout_z_index&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_x&quot;:50,&quot;jet_parallax_layout_bg_x_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_x_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_y&quot;:50,&quot;jet_parallax_layout_bg_y_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_y_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_size&quot;:&quot;auto&quot;,&quot;jet_parallax_layout_bg_size_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_size_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_animation_prop&quot;:&quot;transform&quot;,&quot;jet_parallax_layout_on&quot;:[&quot;desktop&quot;,&quot;tablet&quot;]}]}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-62bece31\" data-id=\"62bece31\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6d4f831b elementor-widget elementor-widget-spacer\" data-id=\"6d4f831b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-193e5537 elementor-widget elementor-widget-heading\" data-id=\"193e5537\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Schedule your free demo today.<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-352e4bc8 elementor-widget elementor-widget-spacer\" data-id=\"352e4bc8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-70565a72\" data-id=\"70565a72\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2226559b elementor-widget elementor-widget-spacer\" data-id=\"2226559b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"jet-popup-target elementor-element elementor-element-4628efdb elementor-mobile-align-center elementor-widget elementor-widget-raven-button\" data-jet-popup=\"{&quot;attached-popup&quot;:&quot;jet-popup-1882&quot;,&quot;trigger-type&quot;:&quot;click-self&quot;,&quot;trigger-custom-selector&quot;:&quot;&quot;,&quot;loop-dynamic-popup&quot;:false}\" data-id=\"4628efdb\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;turn_to_popup_action_button&quot;:&quot;no&quot;}\" data-widget_type=\"raven-button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"raven-widget-wrapper\">\n\t\t\t<a class=\"raven-button raven-button-widget-normal-effect-none  raven-button-text-align-center raven-button-link elementor-animation-grow\" href=\"#\">\t\t\t\t<div class=\"raven-button-overlay\" ><\/div>\n\t\t\t\t<span class=\"raven-button-content\">\n\t\t\t\t\t\n\t\t\t\t\t<div class=\"button-text-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"raven-button-texts-wrapper\">\n\t\t\t\t\t\t\t<div class=\"button-text\">\n\t\t\t\t\t\t\t\t<span class=\"raven-button-text\">\n\t\t\t\t\t\t\t\t\tBook a Demo\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t<\/a>\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>BMJ Journals Objective:\u00a0To explore evidence on the links between patient experience and clinical safety and effectiveness outcomes. Design:\u00a0Systematic review. Setting:\u00a0A wide range of settings within primary and secondary care including hospitals and primary care centres. Participants:\u00a0A wide range of demographic groups and age groups. Primary and secondary outcome measures:\u00a0A broad range of patient safety and [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":2092,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"elementor_header_footer","format":"standard","meta":{"_acf_changed":false,"content-type":"","_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[17,18,20],"tags":[38,40,39],"class_list":["post-2119","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-hospital-resources","category-improved-outcomes","category-patient-experience","tag-cathal-doyle","tag-derek-bell","tag-laura-lennox"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>A systematic review of evidence on the links between patient experience and clinical safety and effectiveness - HealthHub Solutions | Patient Engagement Solutions<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/healthhubsolutions.ca\/fr\/a-systematic-review-of-evidence-on-the-links-between-patient-experience-and-clinical-safety-and-effectiveness\/\" \/>\n<meta property=\"og:locale\" content=\"fr_CA\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"A systematic review of evidence on the links between patient experience and clinical safety and effectiveness - HealthHub Solutions | Patient Engagement Solutions\" \/>\n<meta property=\"og:description\" content=\"BMJ Journals Objective:\u00a0To explore evidence on the links between patient experience and clinical safety and effectiveness outcomes. Design:\u00a0Systematic review. Setting:\u00a0A wide range of settings within primary and secondary care including hospitals and primary care centres. Participants:\u00a0A wide range of demographic groups and age groups. Primary and secondary outcome measures:\u00a0A broad range of patient safety and [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/healthhubsolutions.ca\/fr\/a-systematic-review-of-evidence-on-the-links-between-patient-experience-and-clinical-safety-and-effectiveness\/\" \/>\n<meta property=\"og:site_name\" content=\"HealthHub Solutions | Patient Engagement Solutions\" \/>\n<meta property=\"article:published_time\" content=\"2020-04-08T18:25:03+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-03-10T19:05:17+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/healthhubsolutions.ca\/wp-content\/uploads\/2020\/04\/Avatar-1.png\" \/>\n\t<meta property=\"og:image:width\" content=\"107\" \/>\n\t<meta property=\"og:image:height\" content=\"107\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"healthhubadmin\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"\u00c9crit par\" \/>\n\t<meta name=\"twitter:data1\" content=\"healthhubadmin\" \/>\n\t<meta name=\"twitter:label2\" content=\"Estimation du temps de lecture\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/healthhubsolutions.ca\\\/a-systematic-review-of-evidence-on-the-links-between-patient-experience-and-clinical-safety-and-effectiveness\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/healthhubsolutions.ca\\\/a-systematic-review-of-evidence-on-the-links-between-patient-experience-and-clinical-safety-and-effectiveness\\\/\"},\"author\":{\"name\":\"healthhubadmin\",\"@id\":\"https:\\\/\\\/healthhubsolutions.ca\\\/#\\\/schema\\\/person\\\/221ad45a7f7f1d9e7a82ccc508e205e3\"},\"headline\":\"A systematic review of evidence on the links between patient experience and clinical safety and effectiveness\",\"datePublished\":\"2020-04-08T18:25:03+00:00\",\"dateModified\":\"2025-03-10T19:05:17+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/healthhubsolutions.ca\\\/a-systematic-review-of-evidence-on-the-links-between-patient-experience-and-clinical-safety-and-effectiveness\\\/\"},\"wordCount\":299,\"image\":{\"@id\":\"https:\\\/\\\/healthhubsolutions.ca\\\/a-systematic-review-of-evidence-on-the-links-between-patient-experience-and-clinical-safety-and-effectiveness\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/healthhubsolutions.ca\\\/wp-content\\\/uploads\\\/2020\\\/04\\\/Avatar-1.png\",\"keywords\":[\"Cathal Doyle\",\"Derek Bell\",\"Laura Lennox\"],\"articleSection\":[\"Hospital Resources\",\"Improved Outcomes\",\"Patient Experience\"],\"inLanguage\":\"fr-CA\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/healthhubsolutions.ca\\\/a-systematic-review-of-evidence-on-the-links-between-patient-experience-and-clinical-safety-and-effectiveness\\\/\",\"url\":\"https:\\\/\\\/healthhubsolutions.ca\\\/a-systematic-review-of-evidence-on-the-links-between-patient-experience-and-clinical-safety-and-effectiveness\\\/\",\"name\":\"A systematic review of evidence on the links between patient experience and clinical safety and effectiveness - HealthHub Solutions | Patient Engagement Solutions\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/healthhubsolutions.ca\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/healthhubsolutions.ca\\\/a-systematic-review-of-evidence-on-the-links-between-patient-experience-and-clinical-safety-and-effectiveness\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/healthhubsolutions.ca\\\/a-systematic-review-of-evidence-on-the-links-between-patient-experience-and-clinical-safety-and-effectiveness\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/healthhubsolutions.ca\\\/wp-content\\\/uploads\\\/2020\\\/04\\\/Avatar-1.png\",\"datePublished\":\"2020-04-08T18:25:03+00:00\",\"dateModified\":\"2025-03-10T19:05:17+00:00\",\"author\":{\"@id\":\"https:\\\/\\\/healthhubsolutions.ca\\\/#\\\/schema\\\/person\\\/221ad45a7f7f1d9e7a82ccc508e205e3\"},\"breadcrumb\":{\"@id\":\"https:\\\/\\\/healthhubsolutions.ca\\\/a-systematic-review-of-evidence-on-the-links-between-patient-experience-and-clinical-safety-and-effectiveness\\\/#breadcrumb\"},\"inLanguage\":\"fr-CA\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/healthhubsolutions.ca\\\/a-systematic-review-of-evidence-on-the-links-between-patient-experience-and-clinical-safety-and-effectiveness\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-CA\",\"@id\":\"https:\\\/\\\/healthhubsolutions.ca\\\/a-systematic-review-of-evidence-on-the-links-between-patient-experience-and-clinical-safety-and-effectiveness\\\/#primaryimage\",\"url\":\"https:\\\/\\\/healthhubsolutions.ca\\\/wp-content\\\/uploads\\\/2020\\\/04\\\/Avatar-1.png\",\"contentUrl\":\"https:\\\/\\\/healthhubsolutions.ca\\\/wp-content\\\/uploads\\\/2020\\\/04\\\/Avatar-1.png\",\"width\":107,\"height\":107,\"caption\":\"calendar icon\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/healthhubsolutions.ca\\\/a-systematic-review-of-evidence-on-the-links-between-patient-experience-and-clinical-safety-and-effectiveness\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/healthhubsolutions.ca\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"A systematic review of evidence on the links between patient experience and clinical safety and effectiveness\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/healthhubsolutions.ca\\\/#website\",\"url\":\"https:\\\/\\\/healthhubsolutions.ca\\\/\",\"name\":\"HealthHub Solutions | Patient Engagement Solutions\",\"description\":\"Canada&#039;s Leading Digital Patient Engagement Platform\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/healthhubsolutions.ca\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"fr-CA\"},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/healthhubsolutions.ca\\\/#\\\/schema\\\/person\\\/221ad45a7f7f1d9e7a82ccc508e205e3\",\"name\":\"healthhubadmin\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-CA\",\"@id\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/66fd3bb88d02e422d36e9f0e1fc52b2ce6c59df6a12e91a59752d57569803035?s=96&d=mm&r=g\",\"url\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/66fd3bb88d02e422d36e9f0e1fc52b2ce6c59df6a12e91a59752d57569803035?s=96&d=mm&r=g\",\"contentUrl\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/66fd3bb88d02e422d36e9f0e1fc52b2ce6c59df6a12e91a59752d57569803035?s=96&d=mm&r=g\",\"caption\":\"healthhubadmin\"},\"url\":\"https:\\\/\\\/healthhubsolutions.ca\\\/fr\\\/author\\\/healthhubadmin\\\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"A systematic review of evidence on the links between patient experience and clinical safety and effectiveness - HealthHub Solutions | Patient Engagement Solutions","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/healthhubsolutions.ca\/fr\/a-systematic-review-of-evidence-on-the-links-between-patient-experience-and-clinical-safety-and-effectiveness\/","og_locale":"fr_CA","og_type":"article","og_title":"A systematic review of evidence on the links between patient experience and clinical safety and effectiveness - HealthHub Solutions | Patient Engagement Solutions","og_description":"BMJ Journals Objective:\u00a0To explore evidence on the links between patient experience and clinical safety and effectiveness outcomes. Design:\u00a0Systematic review. Setting:\u00a0A wide range of settings within primary and secondary care including hospitals and primary care centres. Participants:\u00a0A wide range of demographic groups and age groups. Primary and secondary outcome measures:\u00a0A broad range of patient safety and [&hellip;]","og_url":"https:\/\/healthhubsolutions.ca\/fr\/a-systematic-review-of-evidence-on-the-links-between-patient-experience-and-clinical-safety-and-effectiveness\/","og_site_name":"HealthHub Solutions | Patient Engagement Solutions","article_published_time":"2020-04-08T18:25:03+00:00","article_modified_time":"2025-03-10T19:05:17+00:00","og_image":[{"width":107,"height":107,"url":"https:\/\/healthhubsolutions.ca\/wp-content\/uploads\/2020\/04\/Avatar-1.png","type":"image\/png"}],"author":"healthhubadmin","twitter_card":"summary_large_image","twitter_misc":{"\u00c9crit par":"healthhubadmin","Estimation du temps de lecture":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/healthhubsolutions.ca\/a-systematic-review-of-evidence-on-the-links-between-patient-experience-and-clinical-safety-and-effectiveness\/#article","isPartOf":{"@id":"https:\/\/healthhubsolutions.ca\/a-systematic-review-of-evidence-on-the-links-between-patient-experience-and-clinical-safety-and-effectiveness\/"},"author":{"name":"healthhubadmin","@id":"https:\/\/healthhubsolutions.ca\/#\/schema\/person\/221ad45a7f7f1d9e7a82ccc508e205e3"},"headline":"A systematic review of evidence on the links between patient experience and clinical safety and effectiveness","datePublished":"2020-04-08T18:25:03+00:00","dateModified":"2025-03-10T19:05:17+00:00","mainEntityOfPage":{"@id":"https:\/\/healthhubsolutions.ca\/a-systematic-review-of-evidence-on-the-links-between-patient-experience-and-clinical-safety-and-effectiveness\/"},"wordCount":299,"image":{"@id":"https:\/\/healthhubsolutions.ca\/a-systematic-review-of-evidence-on-the-links-between-patient-experience-and-clinical-safety-and-effectiveness\/#primaryimage"},"thumbnailUrl":"https:\/\/healthhubsolutions.ca\/wp-content\/uploads\/2020\/04\/Avatar-1.png","keywords":["Cathal Doyle","Derek Bell","Laura Lennox"],"articleSection":["Hospital Resources","Improved Outcomes","Patient Experience"],"inLanguage":"fr-CA"},{"@type":"WebPage","@id":"https:\/\/healthhubsolutions.ca\/a-systematic-review-of-evidence-on-the-links-between-patient-experience-and-clinical-safety-and-effectiveness\/","url":"https:\/\/healthhubsolutions.ca\/a-systematic-review-of-evidence-on-the-links-between-patient-experience-and-clinical-safety-and-effectiveness\/","name":"A systematic review of evidence on the links between patient experience and clinical safety and effectiveness - HealthHub Solutions | Patient Engagement Solutions","isPartOf":{"@id":"https:\/\/healthhubsolutions.ca\/#website"},"primaryImageOfPage":{"@id":"https:\/\/healthhubsolutions.ca\/a-systematic-review-of-evidence-on-the-links-between-patient-experience-and-clinical-safety-and-effectiveness\/#primaryimage"},"image":{"@id":"https:\/\/healthhubsolutions.ca\/a-systematic-review-of-evidence-on-the-links-between-patient-experience-and-clinical-safety-and-effectiveness\/#primaryimage"},"thumbnailUrl":"https:\/\/healthhubsolutions.ca\/wp-content\/uploads\/2020\/04\/Avatar-1.png","datePublished":"2020-04-08T18:25:03+00:00","dateModified":"2025-03-10T19:05:17+00:00","author":{"@id":"https:\/\/healthhubsolutions.ca\/#\/schema\/person\/221ad45a7f7f1d9e7a82ccc508e205e3"},"breadcrumb":{"@id":"https:\/\/healthhubsolutions.ca\/a-systematic-review-of-evidence-on-the-links-between-patient-experience-and-clinical-safety-and-effectiveness\/#breadcrumb"},"inLanguage":"fr-CA","potentialAction":[{"@type":"ReadAction","target":["https:\/\/healthhubsolutions.ca\/a-systematic-review-of-evidence-on-the-links-between-patient-experience-and-clinical-safety-and-effectiveness\/"]}]},{"@type":"ImageObject","inLanguage":"fr-CA","@id":"https:\/\/healthhubsolutions.ca\/a-systematic-review-of-evidence-on-the-links-between-patient-experience-and-clinical-safety-and-effectiveness\/#primaryimage","url":"https:\/\/healthhubsolutions.ca\/wp-content\/uploads\/2020\/04\/Avatar-1.png","contentUrl":"https:\/\/healthhubsolutions.ca\/wp-content\/uploads\/2020\/04\/Avatar-1.png","width":107,"height":107,"caption":"calendar icon"},{"@type":"BreadcrumbList","@id":"https:\/\/healthhubsolutions.ca\/a-systematic-review-of-evidence-on-the-links-between-patient-experience-and-clinical-safety-and-effectiveness\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/healthhubsolutions.ca\/"},{"@type":"ListItem","position":2,"name":"A systematic review of evidence on the links between patient experience and clinical safety and effectiveness"}]},{"@type":"WebSite","@id":"https:\/\/healthhubsolutions.ca\/#website","url":"https:\/\/healthhubsolutions.ca\/","name":"HealthHub Solutions | Patient Engagement Solutions","description":"Canada&#039;s Leading Digital Patient Engagement Platform","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/healthhubsolutions.ca\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"fr-CA"},{"@type":"Person","@id":"https:\/\/healthhubsolutions.ca\/#\/schema\/person\/221ad45a7f7f1d9e7a82ccc508e205e3","name":"healthhubadmin","image":{"@type":"ImageObject","inLanguage":"fr-CA","@id":"https:\/\/secure.gravatar.com\/avatar\/66fd3bb88d02e422d36e9f0e1fc52b2ce6c59df6a12e91a59752d57569803035?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/66fd3bb88d02e422d36e9f0e1fc52b2ce6c59df6a12e91a59752d57569803035?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/66fd3bb88d02e422d36e9f0e1fc52b2ce6c59df6a12e91a59752d57569803035?s=96&d=mm&r=g","caption":"healthhubadmin"},"url":"https:\/\/healthhubsolutions.ca\/fr\/author\/healthhubadmin\/"}]}},"_links":{"self":[{"href":"https:\/\/healthhubsolutions.ca\/fr\/wp-json\/wp\/v2\/posts\/2119","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/healthhubsolutions.ca\/fr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/healthhubsolutions.ca\/fr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/healthhubsolutions.ca\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/healthhubsolutions.ca\/fr\/wp-json\/wp\/v2\/comments?post=2119"}],"version-history":[{"count":10,"href":"https:\/\/healthhubsolutions.ca\/fr\/wp-json\/wp\/v2\/posts\/2119\/revisions"}],"predecessor-version":[{"id":7888,"href":"https:\/\/healthhubsolutions.ca\/fr\/wp-json\/wp\/v2\/posts\/2119\/revisions\/7888"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/healthhubsolutions.ca\/fr\/wp-json\/wp\/v2\/media\/2092"}],"wp:attachment":[{"href":"https:\/\/healthhubsolutions.ca\/fr\/wp-json\/wp\/v2\/media?parent=2119"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/healthhubsolutions.ca\/fr\/wp-json\/wp\/v2\/categories?post=2119"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/healthhubsolutions.ca\/fr\/wp-json\/wp\/v2\/tags?post=2119"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}