{"id":4332,"date":"2021-03-15T09:44:02","date_gmt":"2021-03-15T13:44:02","guid":{"rendered":"https:\/\/healthhubsolutions.ca\/?p=4332"},"modified":"2025-08-19T12:39:31","modified_gmt":"2025-08-19T16:39:31","slug":"healthhub-solutions-and-voyce-form-a-new-partnership","status":"publish","type":"post","link":"https:\/\/healthhubsolutions.ca\/fr\/healthhub-solutions-and-voyce-form-a-new-partnership\/","title":{"rendered":"UniversSant\u00e9 Solutions et Voyce forment un nouveau partenariat pour faire progresser l\u2019\u00e9quit\u00e9 en sant\u00e9 au Canada en offrant des services d\u2019interpr\u00e9tation linguistique virtuelle aux h\u00f4pitaux et aux patients."},"content":{"rendered":"\t\t
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HealthHub Solutions and Voyce form a new partnership to advance healthcare equity in Canada by offering virtual language interpretation services to hospitals and patients.<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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HealthHub Patient Engagement Solutions and Voyce will expand access to virtual language interpretation services; by improving communication for non-English speaking patients, they\u2019re eliminating barriers to healthcare conversations.<\/em><\/p>

March 15, 2021<\/strong> Toronto ON<\/strong> –\u00a0 Today, HealthHub Patient Engagement Solutions and Voyce are pleased to announce a partnership that enables healthcare access for underserved demographics in Canadian hospitals by eliminating language barriers between hospital staff and patients.<\/p>

Voyce<\/a> is a virtual on-demand language interpretation service. Voyce delivers immediate, seamless, and secure access to interpreters. HealthHub Patient Engagement Solutions is the provider of myHealthHub, a digital patient engagement platform built for healthcare in Canada. It empowers patients to actively participate and manage their own healthcare plan and helps clinicians focus on providing care. Partnering with HealthHub\u2019s digital platform, myHealthHub, Voyce is now able to broaden the types of services the portal allows healthcare providers to give to their patients. The integration of Voyce software to myHealthHub services will offer healthcare providers and patients easy access to interpreters 24\/7 in over 250 languages and dialects on a platform that\u2019s encrypted and secure<\/a>. The scope of impact is nationwide since myHealthHub platform is used across Canada by healthcare providers.<\/p>

\u201cCanada is one of the most diverse countries in the world. We respect the incredible diversity of people here and realise that not all people are able to speak English or French fluently. Voyce is a critical tool to ensure these people are still able to get the care they need,\u201d said Voyce CEO Andrew Royce. \u201cHealth equity can be actualized through providers\u2019 use of the best tools available. Voyce ensures conversations can be started, consent can take place, and the little nuances that are so central to a patient experience are recognized, not ignored.\u201d<\/p>

\u201cDigital health technology in Canada is transforming the way hospitals operate and we have witnessed this evolution accelerate by the COVID-19 pandemic. From the outset I knew this partnership was a great fit for the company. myHealthHub is designed to enable patients to manage their care while meeting the needs of the healthcare provider, and the hospital. We saw an opportunity to help provide all Canadians with equal access to care through our platform myHealthHub, that is already at the bedside for so many patients across Canada,\u201d said CEO of HealthHub Patient Engagement Solutions Larry MacGirr. \u201cAs we continuously evaluate and add new functionality to our suite of patient engagement tools, Voyce is a welcomed addition. Our partnership with Voyce is intended to help engage patients in a language they understand. Our aim is to improve communication and reduce the feeling of stress for a patient while they are in the hospital alone.\u201d<\/p>

A study by Health Canada<\/a> found that, \u201cthose facing language barriers also face increased risk of medication errors and complications, and adverse events. The rights of limited English proficient patients to informed consent and confidentiality are often not protected.\u201d The first pilot hospital to offer the service to its patients will be announced in late Spring.<\/p>

Based in Toronto, Canada, Voyce Canada was founded with the mission to use technology to make communication channels available anywhere and everywhere. Millions of immigrants who don\u2019t speak English in Canada are often left out of the basic services available. Voyce Canada gives service providers the chance to connect with these people and give them a chance for better health and a better quality of life.<\/p>

Voyce and HealthHub believe that, when patients are provided with the right information, they become better informed, more empowered and more engaged in their own care – all of which leads to better health outcomes and a more efficient healthcare system.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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About HealthHub Patient Engagement Solutions:<\/span><\/strong><\/span><\/p>

Headquartered in Mississauga, Ontario, HealthHub Patient Engagement Solutions help Canadian hospitals engage their patients and transform their experience through our digital bedside patient engagement platform. We\u2019re proud healthtech advocates, partnering with Canadian healthcare leaders, empowering patients to play an active role in their care and providing clinicians with real-time access to information. We\u2019re driven by our passion to help deliver the best care and experience possible. To engage with us, please visit www.healthhubsolutions.ca<\/a><\/p>

About Voyce:<\/strong>
Voyce expands access to language services and improves communication and understanding for people who need it most. Innovative applications in legal, health care, and business market segments help to support underserved populations. Voyce\u2019s mission and reach extends past services. It also supports humanitarian endeavors to help displaced populations more easily understand the course toward normalizing their lives, joining new communities and building new lives.<\/p>

Voyce is an innovative on demand interpretation service that delivers seamless, secure, and cost-effective access to healthcare interpreters. Voyce supports 250+ languages and dialects with medically qualified interpreters\u2019 that patients and healthcare providers can get access to in less than 20 seconds.<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Aujourd\u2019hui, UniversSant\u00e9 Solutions et Voyce sont fiers d\u2019annoncer un partenariat qui facilite l\u2019acc\u00e8s aux soins de sant\u00e9 pour les populations mal desservies dans les h\u00f4pitaux canadiens en \u00e9liminant les barri\u00e8res linguistiques entre le personnel hospitalier et les patients.<\/p>","protected":false},"author":7,"featured_media":10606,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"elementor_header_footer","format":"standard","meta":{"_acf_changed":false,"content-type":"","_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[16,9],"tags":[],"class_list":["post-4332","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-media-release","category-news"],"acf":[],"yoast_head":"\nVoyce & HealthHub Solutions Form New Partnership<\/title>\n<meta name=\"description\" content=\"Voyce & HealthHub announced a partnership that enables healthcare access for underserved demographics in Canadian hospitals. 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