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myHealthHub

myHealthHub is a bedside patient engagement solution that enables a better care experience for patients and providers.

Modernize the patient experience

Patients want a modern hospital experience. myHealthHub keeps patients connected, informed and entertained during their hospital stay.

Bring your hospital to the bedside

Enable innovation and bring it to the bedside. myHealthHub integrates with existing or new systems and delivers them at the point of care.

Minimize risks of traditional care

Care providers are experiencing high rates of burnout and hospitals are under pressure to transform. myHealthHub is a scalable solution that enables a better care experience.

Engage patients and reduce costs

Engaged patients have better outcomes at a lower cost to the system. myHealthHub is used daily by 70-82% of patients who have access to it.

Sources:
* Hibbard J.H., Greene J., Overton V (2013), ‘Patients with lower activation associated with
higher costs, delivery systems should know their patients’ “scores”’. Health Affairs, 32 (2013) 216-22.
** How Patients Want to Communicate with Their Physician
https://technologyadvice.com/blog/healthcare/study-patient-portal-communication-2014/

Get complete deployment support

End-to-end support ensures myHealthHub is deployed quickly and sustainably, with minimal disruptions to your hospital and patients.

Working Together to Provide a Better Care Experience

A collaborative experience, from start to finish.

Platform-Native Features

myHealthHub features a core suite of
apps and capabilities

System & Partner Integrations

Easily integrate with existing hospital
systems or partner apps

Modern Hardware

myHealthHub comes installed on healthcare-grade, touchscreen integrated bedside terminals (IBTs).

Helping Hospitals Deliver Solutions Canadians Want

Bring myHealthHub to Your Hospital

Are you a hospital administrator who wants to learn more about bringing myHealthHub to your location? Book a call to speak with our sales team.

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HealthHub Patient Engagement Solutions

Refund Policy

Rental orders with HealthHub Patient Engagement Solutions are refundable within the following guidelines:

  • Days that have been paid for (paid days1 ), but cannot be used due to a service interruption3 caused by a qualified technical issue4 may be refunded at the daily rate.

  • A day is considered used 2 hours after rental start time. Rental start time is defined by the rental order.

  • Any free days2 of rental included in a multi-day rental package cannot be exchanged for money or transferred to another patient.

  • If a refund is processed before all paid days are used, any free days are forfeited.

  • Refunds are processed from the time they are requested, and will not be backdated.

  • Once a service interruption is reported, paid days will be either refunded or added to the rental period (the choice is up to the patient). Free days will be added to the rental period, and cannot be refunded or exchanged for money.

Definitions

1 Paid days = Days of service paid for with your chosen service package. All paid days must be used before the free days in a package begin. There is 1 paid day in the daily package, 5 paid days in the weekly package and 15 paid days in the monthly package. (Please note: some sites may have different rental packages).

2 Free days = Days of service that were gifted to you by HealthHub with your chosen service package. The weekly package includes 2 free days (5 paid days, 2 free days) the monthly includes 15 free days (15 paid days, 15 free days). (Please note: some sites may have different rental packages).

3 Service interruption = Service use disrupted due to a qualified technical issue, or due to being moved to a new room with a missing or damaged HealthHub terminal. (Please note: this policy applies to service delivery problems for which HealthHub is responsible; it does not apply to those for which the hospital is responsible).

4 Qualified technical issue = A technical problem that impacts service delivery or enjoyment of services on your device.
HealthHub Patient Engagement Solutions logo - Small

Book a Discovery Call

Want to see myHealthHub in action and learn more about its capabilities?

Please provide your information and a member of our team will be in touch.