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Our logo is evolving...and so are we.

We are excited to announce the launch of our refreshed logo, which better represents our company’s evolution. While staying close to our roots, we have made changes to our logo to make it more modern and removed the ‘Patient Engagement Solutions’ slogan. We believe this new logo better reflects our company’s values and offerings, as we are more than just a patient engagement solutions provider. We are a solution for clinicians, healthcare providers, health systems, and patients, and we want our logo to reflect this.

Over the last +50 years HealthHub Solutions has undergone an evolution, from in-room patient TVs to integrated bedside terminals (IBTs) for not just patients but clinicians, hospitals, and health systems. We now provide digital aggregation at the point of care, meeting the needs of multiple stakeholders on one bedside device, providing value to a greater audience.

We’ve taken our core platform and developed time savings for care providers and hospitals, capturing the power of an IBT to assist and aggregate information, and optimizing the technology to reach beyond the patient to drive staff efficiencies. We have opened the aperture to empower staff to use the IBT to save nursing time in educating patients with content and apps to streamline treatment plans and discharge planning. Our collaboration tools on the IBT can be used for virtual health checks or virtual visits in the patient room, with the patients, family, and clinical staff, meaning efficiencies and cost avoidance to generate additional hospital capacity. We’re not just the ‘tv provider’ anymore and our new logo needed to reflect that evolution.

By using a more unified logo, we can better represent our brand and the value we bring to the healthcare industry. We thought it was about time our logo caught up with our new identity and highlighted who we are now, rather than who we used to be. We are excited about this change and believe that it will help us better communicate our brand and solution to our clients, partners, and other stakeholders.


to the healthcare sector:

New and improved logo

Our old logo

We look forward to the future as we continue to innovate and impact the healthcare community.

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Refund Policy

Rental orders with HealthHub Patient Engagement Solutions are refundable within the following guidelines:

  • Days that have been paid for (paid days1 ), but cannot be used due to a service interruption3 caused by a qualified technical issue4 may be refunded at the daily rate.

  • A day is considered used 2 hours after rental start time. Rental start time is defined by the rental order.

  • Any free days2 of rental included in a multi-day rental package cannot be exchanged for money or transferred to another patient.

  • If a refund is processed before all paid days are used, any free days are forfeited.

  • Refunds are processed from the time they are requested, and will not be backdated.

  • Once a service interruption is reported, paid days will be either refunded or added to the rental period (the choice is up to the patient). Free days will be added to the rental period, and cannot be refunded or exchanged for money.

Definitions

1 Paid days = Days of service paid for with your chosen service package. All paid days must be used before the free days in a package begin. There is 1 paid day in the daily package, 5 paid days in the weekly package and 15 paid days in the monthly package. (Please note: some sites may have different rental packages).

2 Free days = Days of service that were gifted to you by HealthHub with your chosen service package. The weekly package includes 2 free days (5 paid days, 2 free days) the monthly includes 15 free days (15 paid days, 15 free days). (Please note: some sites may have different rental packages).

3 Service interruption = Service use disrupted due to a qualified technical issue, or due to being moved to a new room with a missing or damaged HealthHub terminal. (Please note: this policy applies to service delivery problems for which HealthHub is responsible; it does not apply to those for which the hospital is responsible).

4 Qualified technical issue = A technical problem that impacts service delivery or enjoyment of services on your device.
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