Skip to content

Our Team

Meet HealthHub’s leadership team.

Bringing together leaders with decades of experience in the Canadian healthcare and healthtech industries.

Larry is a dynamic and inspirational leader with over three decades of experience in healthcare. He has a bold vision for HealthHub and believes strongly in the power of technology to positively impact healthcare providers and patients in Canadian healthcare settings.
Read More

Laurence (Larry) MacGirr

Chief Executive Officer

Paul is a skilled leader who has been involved in the healthcare sector for over 20 years. Currently HealthHub’s Chief Customer Officer and the Executive Vice President of Sales and Marketing, Paul leads critical functions like strategy, sales, marketing and project management.
Read More

Paul Hemburrow

Chief Customer Officer and EVP, Sales & Marketing

With a CPA, CMA designation, and over 20 years of financial reporting experience, Kim is HealthHub’s Chief Financial Officer and Chief Privacy Officer. She is responsible for several areas of the business, including contracts, risk management, privacy and finance.
Read More

Kim Carroll

CFO & Chief Privacy Officer

Jason Percy

Executive Director, Business Development and Marketing

Babak Dardashti

Vice President of Operations & IT

Greg MacGirr

Director of Legacy Business

Kareem Saleh

Director, Software Development

Tracey Wilson

Financial Controller

Rob Browning

Director of Support & Logistics

Zayyan Chowdhury

Director Quality, PMO and Governance

Adam Litwin

Director of Technology Transformation and BI

Madeleine Gieysztor

General Manager, Quebec and Eastern Canada

Waterloo R&D Innovation Center

HealthHub’s Innovation Team is located in Waterloo, Ontario in one of Canada’s most ingenious, zero-carbon buildings called evolv1. Working in this space – with access to exciting startups and the brightest minds coming out of the University of Waterloo – puts our company on the leading edge of healthtech and helps us develop new solutions to define the future of healthcare in Canada.

Schedule your free demo today.

en_CAEnglish
HealthHub Patient Engagement Solutions

Refund Policy

Rental orders with HealthHub Patient Engagement Solutions are refundable within the following guidelines:

  • Days that have been paid for (paid days1 ), but cannot be used due to a service interruption3 caused by a qualified technical issue4 may be refunded at the daily rate.

  • A day is considered used 2 hours after rental start time. Rental start time is defined by the rental order.

  • Any free days2 of rental included in a multi-day rental package cannot be exchanged for money or transferred to another patient.

  • If a refund is processed before all paid days are used, any free days are forfeited.

  • Refunds are processed from the time they are requested, and will not be backdated.

  • Once a service interruption is reported, paid days will be either refunded or added to the rental period (the choice is up to the patient). Free days will be added to the rental period, and cannot be refunded or exchanged for money.

Definitions

1 Paid days = Days of service paid for with your chosen service package. All paid days must be used before the free days in a package begin. There is 1 paid day in the daily package, 5 paid days in the weekly package and 15 paid days in the monthly package. (Please note: some sites may have different rental packages).

2 Free days = Days of service that were gifted to you by HealthHub with your chosen service package. The weekly package includes 2 free days (5 paid days, 2 free days) the monthly includes 15 free days (15 paid days, 15 free days). (Please note: some sites may have different rental packages).

3 Service interruption = Service use disrupted due to a qualified technical issue, or due to being moved to a new room with a missing or damaged HealthHub terminal. (Please note: this policy applies to service delivery problems for which HealthHub is responsible; it does not apply to those for which the hospital is responsible).

4 Qualified technical issue = A technical problem that impacts service delivery or enjoyment of services on your device.
Laurence (Larry) MacGirr

Laurence (Larry) MacGirr

Chief Executive Officer

Larry is a dynamic and inspirational leader with over three decades of experience in healthcare. He has a bold vision for HealthHub and believes strongly in the power of technology to positively impact healthcare providers and patients in Canadian healthcare settings.

Prior to becoming HealthHub’s CEO, Larry held various leadership positions with companies like Novartis (CibaVision) and Pharmascience. Larry has a history of working across multiple market and product sectors in Canada and the US, including branded pharmaceuticals, generic pharmaceuticals, consumer OTC healthcare and medical devices. He has held multiple progressive roles in sales, marketing, operations, financial management and senior management positions, including General Manager, President, Chief Operating Officer and now CEO.

Larry and the partnership team acquired HealthHub (previously called Hospitality Network Inc.) in September 2018. Building on the company’s 50 years of history, Larry has crafted a renewed vision based on the use of innovative healthcare engagement technology.

Paul Hemburrow

Paul Hemburrow

Chief Customer Officer and EVP, Sales & Marketing

​Paul is a skilled leader who has been involved in the healthcare sector for over 20 years. Currently HealthHub’s Chief Customer Officer and the Executive Vice President of Sales and Marketing, Paul leads critical functions like strategy, sales, marketing and project management.

Before joining HealthHub, Paul worked for a consulting group where he led projects focused on improving organizational performance, strategy development and deployment. He also worked at Novartis Pharmaceutical in Canada and the US, holding progressive positions in sales, marketing, strategy and business development.

Kim Carroll

Kim Carroll

CFO & Chief Privacy Officer

With a CPA, CMA designation, and over 20 years of financial reporting experience, Kim is HealthHub’s Chief Financial Officer and Chief Privacy Officer. She is responsible for several areas of the business, including contracts, risk management, privacy and finance.

At HealthHub, Kim has been integral in creating a new business model that meets the needs of the evolving corporate strategy. She has also executed and implemented five strategic acquisitions and has successfully transitioned the company through two changes in ownership. Kim is passionate about making a difference in Canadian healthcare and sees an incredible opportunity to improve patients’ experiences as they enter and exit the hospital.

HealthHub Patient Engagement Solutions logo - Small

Book a Free Demo

Want to see myHealthHub in action and learn more about its capabilities?

Please provide your information and a member of our team will be in touch.