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During the COVID-19 pandemic, hospitals are taking additional measures to keep patients and staff safe. That means our team’s access to hospitals has been restricted in some locations.
As a result, some myHealthHub services and support may be affected. Find out more by visiting our COVID-19 Pandemic Updates page.
At HealthHub, we’re committed to providing customers with the best experience possible. We’re continuing to work closely with hospitals to find solutions, while also adhering to public health advice and putting the health and safety of patients and staff above all. Thank you for your patience during this time.
Rental orders with HealthHub Patient Engagement Solutions are refundable within the following guidelines:
Definitions1 Paid days = Days of service paid for with your chosen service package. All paid days must be used before the free days in a package begin. There is 1 paid day in the daily package, 5 paid days in the weekly package and 15 paid days in the monthly package. (Please note: some sites may have different rental packages).