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Patient Resources

Virtual activities for hospital patients in isolation.

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Some Good News - YouTube Channel

Some Good News

John Krasinski highlights some good news around the world. With multiple episodes each week and a variety of incredible guests, Some Good News is dedicated to sharing uplifting, heartwarming, and
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Audbile Page - HealthHub Patient Resources

Audible Stories

Listen anytime, anywhere to an unmatched selection of audiobooks, original premium podcasts, and more at Audible. You’ll find novels, real-life stories, motivational guides, and first books within series that could well become your
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CBC Kids Screenshot - Patient Resources

CBC Kids Games

CBC kids games is your one-stop shop for all kinds of games to play. Head here to try out puzzles, adventure games, racing games, sports games, retro arcade games, and
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Dance Alone Together - Patient Resource Page

Dance Alone Together

Dance Alone Together is a library filled with dance performance footage & dance films from companies, presenters, & venues worldwide. With new streams available each day this is a great
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Jigsaw Puzzles - Patient Resource Page

The Jigsaw Puzzle

The Jigsaw Puzzles is home to an ever-growing collection of free online jigsaw puzzles. Check out the Puzzle Of The Day each day to test your puzzling skills. With different
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San Diego Zoo - Patient Resource Page

San Diego Zoo Cam

Live cameras of the wide variety of species found at the San Diego Zoo such as Panda’s, Koala’s, Penguins, Tigers and much more. With learn more sections on each page
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Royal Ontario Museum - Patient Resource Page

ROM Collections

Royal Ontario Museum Online Collections is home to a collection as large and diverse as the ROM’s with world-class exhibits and galleries for you to view. Check out the collection
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Whats On Stage - Patient Resource Page

Whats On Stage

What’s on stage is updated daily with different stage shows, musicals and opera you can watch online now for free. With several genres this resource is a great way to
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Ripley's Aquarium of Canada - Patient Resource Page

Ripley’s Aquarium Shark Camera

A live link to the shark tank at Ripley’s Toronto where you can see the Sharks in real time. The Shark Camera showing an array of underwater species makes every
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Ranker - Patient Resource Page

Ranker

Ranker goes far beyond Top 10 lists with deep rankings about everything, voted on by everyone. Ranker aims to be the definitive source of rankings on everything from film to sports
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Whizzpast - Patient Resource Page

Whizzpast

The web’s hottest history blog – allowing you to travel back in time. Use this central online resource to learn the origin of things like who invented playing cards, how
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GeoGuessr - Patient Resource Page

GeoGuesser

Lets explore the world! A site that allows you to guess a famous location by picture. Embark on a journey that takes you all over the world. From the most
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Brain Games - Patient Resource Page

Brain Games – National Geographic

Rated E for everyone – fun videos that will stimulate brain activity. Using a series of experiments, illusions and man-on-the-street demonstrations, host Jason Silva and guest experts unlock the science
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Wanderlust Travel Videos - YouTube Channel

Wanderlust Travel Videos

Wanderlust Travel Videos is a channel that stems from the fascination of travelling through various sceneries in the world. Experience the videos as if you were actually there as a
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Safe Games for Kids - Patient Resource Page

Safe Kid Games

Safe online games for kids filled with the best educational games, learning games, and just plain fun games. Every game here is free and is reviewed to ensure it’s safe
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Duolingo - Patient Resource Page

Duolingo – The World’s Best Way to Learn a Language

The world’s best way to learn a language for free online. Play as a guest or sign in using ones personal email address to save the progress. Earn points for
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HealthHub Patient Engagement Solutions

Refund Policy

Rental orders with HealthHub Patient Engagement Solutions are refundable within the following guidelines:

  • Days that have been paid for (paid days1 ), but cannot be used due to a service interruption3 caused by a qualified technical issue4 may be refunded at the daily rate.

  • A day is considered used 2 hours after rental start time. Rental start time is defined by the rental order.

  • Any free days2 of rental included in a multi-day rental package cannot be exchanged for money or transferred to another patient.

  • If a refund is processed before all paid days are used, any free days are forfeited.

  • Refunds are processed from the time they are requested, and will not be backdated.

  • Once a service interruption is reported, paid days will be either refunded or added to the rental period (the choice is up to the patient). Free days will be added to the rental period, and cannot be refunded or exchanged for money.

Definitions

1 Paid days = Days of service paid for with your chosen service package. All paid days must be used before the free days in a package begin. There is 1 paid day in the daily package, 5 paid days in the weekly package and 15 paid days in the monthly package. (Please note: some sites may have different rental packages).

2 Free days = Days of service that were gifted to you by HealthHub with your chosen service package. The weekly package includes 2 free days (5 paid days, 2 free days) the monthly includes 15 free days (15 paid days, 15 free days). (Please note: some sites may have different rental packages).

3 Service interruption = Service use disrupted due to a qualified technical issue, or due to being moved to a new room with a missing or damaged HealthHub terminal. (Please note: this policy applies to service delivery problems for which HealthHub is responsible; it does not apply to those for which the hospital is responsible).

4 Qualified technical issue = A technical problem that impacts service delivery or enjoyment of services on your device.
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