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HealthHub Solutions Achieves ISO 27001:2022 Certification, Leading the Way in Information Security

ISO27001:2022 Certified

HealthHub Solutions is proud to announce that it has achieved the ISO 27001:2022 certification for information security management, becoming the first in its market to achieve this prestigious certification. This certification underscores HealthHub Solution’s commitment to data security, privacy, and international best practices, distinguishing it as a leader in the healthcare technology space.  

ISO27001:2022 is the gold standard for information security management systems (ISMS), providing a comprehensive framework for managing data risks and ensuring resilience against evolving cyber threats. This certification confirms that HealthHub’s flagship product, the myHealthHub platform, meets the highest global standards for security, availability and reliability- essential qualities in today’s rapidly evolving healthcare landscape.  

“Achieving the ISO 27001:2022 certification is a testament to our dedication to providing secure, trustworthy, and innovative solutions that support hospital operations, optimize workflows, and prioritize patient care,” said Glenn Gale, CEO of HealthHub Solutions. “As the healthcare industry faces an evolving threat landscape, this certification assures our clients, partners and patients that their data and systems are in the safest hands. As the first in our market to achieve this milestone, we’re not only demonstrating our dedication to protecting sensitive information but also setting a new benchmark for excellence”.  

What ISO27001:2022 Means for Our Clients, Partners and Patients  

  • For Hospitals and Healthcare Providers: HealthHub’s ISO certification ensures adherence to best practices, enhancing security and privacy in workflows that directly impact patient care and optimize care delivery. 
  • For Patients: Trust in digital healthcare solutions is paramount. This certification reflects HealthHub’s commitment to protecting sensitive patient information. 
  • For the Industry: Being the first in our market to achieve ISO 27001:2022 demonstrates HealthHub’s leadership and advocacy for security best practices in healthcare technology. 

This achievement is the foundation of HealthHub’s broader vision to deliver cutting-edge solutions that improve healthcare efficiencies while protecting patient data. As the company continues to innovate, security remains central to its mission of empowering hospitals, clinicians, and patients with trusted, innovative, simple technologies. 

Protecting data, empowering care. Explore how our ISO certification benefits your hospital. Email us at contactus@healthhubsolutions.ca. 

 

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Refund Policy

Rental orders with HealthHub Patient Engagement Solutions are refundable within the following guidelines:

  • Days that have been paid for (paid days1 ), but cannot be used due to a service interruption3 caused by a qualified technical issue4 may be refunded at the daily rate.

  • A day is considered used 2 hours after rental start time. Rental start time is defined by the rental order.

  • Any free days2 of rental included in a multi-day rental package cannot be exchanged for money or transferred to another patient.

  • If a refund is processed before all paid days are used, any free days are forfeited.

  • Refunds are processed from the time they are requested, and will not be backdated.

  • Once a service interruption is reported, paid days will be either refunded or added to the rental period (the choice is up to the patient). Free days will be added to the rental period, and cannot be refunded or exchanged for money.

Definitions

1 Paid days = Days of service paid for with your chosen service package. All paid days must be used before the free days in a package begin. There is 1 paid day in the daily package, 5 paid days in the weekly package and 15 paid days in the monthly package. (Please note: some sites may have different rental packages).

2 Free days = Days of service that were gifted to you by HealthHub with your chosen service package. The weekly package includes 2 free days (5 paid days, 2 free days) the monthly includes 15 free days (15 paid days, 15 free days). (Please note: some sites may have different rental packages).

3 Service interruption = Service use disrupted due to a qualified technical issue, or due to being moved to a new room with a missing or damaged HealthHub terminal. (Please note: this policy applies to service delivery problems for which HealthHub is responsible; it does not apply to those for which the hospital is responsible).

4 Qualified technical issue = A technical problem that impacts service delivery or enjoyment of services on your device.
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