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Rent Now

Rent your myHealthHub terminal now.
Step One: Find your hospital and click “Rent Now”

      Need Help?

      Find answers to common questions about renting your myHealthHub terminal.
      1. Use the search tool above to find your hospital on the map and click “Rent Now”.
      2. When prompted, provide your hospital, floor, room and bed name and your name and address.
      3. You may pay with VISA credit, VISA debit, Mastercard credit, Mastercard debit or American Express.
      To renew the service, simply follow the steps for renting myHealthHub:
      1. Use the search tool above to find your hospital on the map and click “Rent Now”.
      2. When prompted, provide your hospital, floor, room and bed name and your name and address.
      3. You may pay with VISA credit, VISA debit, Mastercard credit, Mastercard debit or American Express.

      Cash payments are no longer accepted.

      However, you may pay with VISA credit, VISA debit, Mastercard credit, Mastercard debit or American Express.

      Not necessarily. myHealthHub receives content from local cable companies so channels may vary from location to location.

      Our Refund Policy

      Entertainment Rentals [platforms or devices] with HealthHub Patient Engagement Solutions are refundable within the following guidelines:

      • Unused paid days of rental are refundable upon request.
      • Unused paid days are refunded at the daily rate.
      • A day is considered used after 2 hours of rental.
      • Any “free days” of rental, added to a multi-day rental package, cannot be refunded or transferred.
      • If a refund is processed prior to all paid days being used, any “free days of rental” are forfeited.
      • Refunds are processed from the time they are requested, and will not be backdated.
      • Any days where rental is unavailable due to a technical issue will be added to end of the ongoing rental period.

      Fill out our Rental Refund Request Form here.

      Internet access is not available at this time in all hospitals or across all locations.

      If you are experiencing technical difficulties or an interruption to service, please fill in the form below. Our technical support team will look into this problem.

      Service Request Form

      If your issue cannot be captured using this form, please call us at 1-866-223-3686

      Monday-Friday 8:30am-11:00pm EST
      Saturday-Sunday 10:30am-8:00pm EST

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      Due to the COVID-19 pandemic, some myHealthHub services may be affected.

      During the COVID-19 pandemic, hospitals are taking additional measures to keep patients and staff safe. That means our team’s access to hospitals has been restricted in some locations.

      As a result, some myHealthHub services and support may be affected. Find out more by visiting our COVID-19 Pandemic Updates page.

      At HealthHub, we’re committed to providing customers with the best experience possible. We’re continuing to work closely with hospitals to find solutions, while also adhering to public health advice and putting the health and safety of patients and staff above all. Thank you for your patience during this time.

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