Hospital Resources

Research and information on patient engagement.

All Improved Outcomes Patient Engagement Patient Experience

Digital Health is Helping Canadian Nurses Improve Patient Care but Opportunities for Improvement Remain

2020 National Survey of Canadian Nurses: Use of Digital Health Technology in Practice The National Survey of Canadian Nurses constitutes a series of surveys on the use and the impact

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Electronic Meal Ordering Systems

Andrew Georgiou, Johanna Westbrook, Julie Li, Ling Li, Mirela Prgomet

Electronic meal ordering systems: an Evidence Check rapid review brokered by the Sax Institute for the NSW Ministry of Health, 2015. In 2014, HealthShare NSW commenced the development of a

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Creating “Engagement-Capable Environments” in Healthcare

Carol Fancott, Christine Maika, G. Ross Baker, Maria Judd

Patient Engagement – Catalyzing Improvement and Innovation in Healthcare December 2016 : 11-34 IntroductionCreating “Engagement-Capable Environments” in HealthcareG. Ross Baker, Maria Judd, Carol Fancott and Christine Maika Chapter 1 |

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Study: How Patients Want to Communicate with Their Physician

Cameron Graham

Technology Advice Blog, 2014 “Patient portals are one of the main emerging technologies in US healthcare. Portals allow physicians to interact with patients outside of visits, easily distribute test results,

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Patients With Lower Activation Associated With Higher Costs; Delivery Systems Should Know Their Patients’ ‘Scores’

Jessica Greene, Judith H. Hibbard, Valerie Overton

Health Affairs Journal Patient activation is a term that describes the skills and confidence that equip patients to become actively engaged in their health care. Health care delivery systems are

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A systematic review of evidence on the links between patient experience and clinical safety and effectiveness

Cathal Doyle, Derek Bell, Laura Lennox

BMJ Journals Objective: To explore evidence on the links between patient experience and clinical safety and effectiveness outcomes. Design: Systematic review. Setting: A wide range of settings within primary and secondary care including

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Creating the Exceptional Patient Experience in One Academic Health System

A. Lorris Betz MD PhD, Brian Gresh MPA, Chrissy Daniels MS, Marilynn Paine MPH, Thomas Miller MD, Vivian S. Lee MD PhD MBA

Academic Medicine Journal March 2016 – Volume 91 – Issue 3 – p 338-344 Whether patient satisfaction scores can act as a catalyst for improving health care is highly debated.

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Patient Engagement: Four Case Studies That Highlight The Potential For Improved Health Outcomes And Reduced Costs

Ara Darzi, Hanan Al Kuwari, Jeremy Laurance, Mariam Matar, Peter J. Howitt, Sarah Henderson, Susan Edgman-Levitan

Health Affairs Journal Volume: 33 Issue: 9 The energy of patients and members of the public worldwide who care about improving health is a huge, but still largely unrecognized and

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eHealth Literacy: Patient Engagement in Identifying Strategies to Encourage Use of Patient Portals Among Older Adults

Eboni G. Price-Haywood, Jewel Harden-Barrios, Qingyang Luo, Robin Ulep

Population Health Management Journal Volume: 20 Issue 6: December 1, 2017 Innovations in chronic disease management are growing rapidly as advancements in technology broaden the scope of tools. Older adults

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